Shipping policy

The following shipping conditions apply:

The delivery takes place domestically (Switzerland) and to the countries of the European Union.

We calculate the shipping costs according to the weight of the shipment.

The customer is solely responsible for entering the billing address and delivery address! If an order cannot be delivered due to an incorrect delivery address, SiriSana will charge the customer for the resending of the order.

The sales prices are exclusive of the applicable VAT.

Delivery times:

Unless otherwise specified in the respective offer, the delivery of the goods within Germany (Switzerland) takes place within 3 - 5 days and for deliveries abroad within 5 - 7 days (EU) days after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction).

Please note that there is no delivery on Sundays and public holidays.

If you have ordered items with different delivery times, we will ship the goods in a joint shipment, unless we have made any different agreements with you. In this case, the delivery time is determined by the article with the longest delivery time you have ordered.

Accepted payment options:

- Advance payment by bank transfer in CHF and EUR
- Payment by credit card (Mastercard / Visa Card)
- Various online payment services
- Twint

Further payment details:

Please note that you are obliged to ensure that the account has sufficient funds on the announced date.

If you have any questions, you will find our contact details in the imprint.

SiriSana GmbH
Langhaldenstr. 3
CH – 8280 Kreuzlingen
Switzerland
Commercial Register No. CH-440.4.039.052-1
VAT CHE-353.877.285
VAT No. DE366411850

For returns from Europe, please take this shipping address:

Shipping warehouse Europe
SiriSana GmbH Shipping Warehouse DE
August-Borsig-Strasse 13 / 3. Floor
D – 78467 Konstanz